The nightmare went something like this: 1. I get notices in my email box — seemingly from The Wall Street Journal (WSJ) — telling me my credit card is expiring and to enter an updated one. …

Ah, more hand-wringing and agita over return-to-office mandates and remote work wars. From Bob Iger at Disney to Vanguard and Paycom, Fortune says employers are not having an easy time of it. This morning it was Starbucks. In November, I wrote about saying goodbye to RTO and setting our own…

Place Your Bets I have never traveled for Christmas. Never in my life. Neither have I ever traveled for Thanksgiving. So, the notion of planes or trains or long road trips to celebrate a holiday — let alone with the prospect of weather delays — has never been part of…

It isn’t often that I long for the good old days. I swore I’d never be one of those people — especially one of those old people — who longs for the past. If my Dad were still alive, he’d say the Beatles were responsible for the beginning of the…

Every quarter, we complete an industry benchmark for CEOs, their CFOs, and their boards to monitor companies’ health and provide critical benchmarks. If you wish to participate in this round, respond by Monday, December 12, 2022, to Shaunak Thakur, or better yet, participate directly here. Here’s what we’re gathering on…

My colleague made a startling observation yesterday. It was one of those obvious things that, when he pointed it out, made me say to myself, “Of course!” It is nearly 2023. The world shut down nearly three years ago, when COVID began emerging about this time in 2019. Through all…

It’s the fourth quarter and predictably demanding right now. We are following up from our own event, deep in our own planning, and supporting clients who are deep in theirs. It’s the time of year when budgets must be spent, as 12/31 harkens the end of the year as we…

Having just come off the Outsell Signature Event co-produced with JEGI Clarity, I’m reminded of PowerPoint and how it can be the bane of our existence. Probably never has more been written about a piece of software and how to use it (or not.) And never has a software program…

The proverbial ink had just dried on my last blog when my colleague sent this article citing McKinsey and LeanIn.org’s latest study. The findings are not startling. Why can’t we seem to do anything about this? I posed three recommendations that came from McKinsey and several from speakers last week…